Privacy Policy

AfriSMME Hub (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.afrismmehub.co.za and any affiliated websites within our ecosystem.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and organisation name when you submit forms on our website (e.g., Contact Us, Partner With Us).
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, and device information.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activity.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and partnership requests
• Provide, operate, and maintain our website and services
• Communicate with you about programs, events, and opportunities
• Improve our website, services, and user experience
• Comply with legal obligations under South African law

Protection of Personal Information (POPIA)

AfriSMME Hub complies with the Protection of Personal Information Act (POPIA) of South Africa. We process your personal information lawfully, reasonably, and in a manner that does not infringe on your privacy. You have the right to access, correct, or request deletion of your personal information at any time by contacting us.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Affiliate businesses within the AfriSMME Hub ecosystem, only as necessary to fulfil your requests or provide relevant services
• Service providers who assist us in operating our website and conducting business, subject to confidentiality agreements
• Law enforcement or regulatory bodies when required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites, including our affiliate businesses. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

Changes to This Policy

AfriSMME Hub reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights under POPIA, please contact us at:

Last updated: February 2026